Transforming to Transform: The Foundation of AI Readiness

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When structural readiness is in place, each initiative is easier to launch and less likely to stall. Without readiness, every new use case risks becoming a fresh struggle.

But amidst this hype and scramble, structural readiness is underappreciated. Most transformation efforts will follow traditional project mechanics — timelines, milestones, and post-mortems — as if AI were just another initiative in the queue. The AI technology shift is going to repeatedly test operational readiness, and expose gaps in data, decision rights, incentives, and governance. Without foundational readiness, initiatives can become tactical firefights, and get abandoned when friction eclipses perceived value. Worse, this erodes organisational confidence—undermining the momentum required to sustain long-term transformation.

That made sense for ERP or cloud migrations, but AI exposes deeper operational misalignments. Unlike past revolutions, the AI shift stresses foundations: data infrastructure, decision rights, incentives, workflows. Yet organisational readiness — a critical dependency for AI success — is rarely assessed, let alone deliberately built. Not out of negligence, but because earlier tech waves didn’t demand this level of operational fitness. There’s no standard framework, so the first wave of AI often becomes a painful stress test. Only then does the realisation hit: the problem wasn’t the technology — it was the operating model.

This means developing the capacity to roll out AI repeatedly as part of a sustained, adaptive transformation rhythm. Organisations need transformation scaffolding: structural foundations that enable fluid coordination across data, decision rights, teams, and governance. When transformation is embedded as a core capability, momentum builds, friction drops, and change becomes business-as-usual.

That starts by defining what readiness actually looks like — not just in technical terms, but across strategy, operating models, talent, culture, and incentives. It requires mapping readiness gaps, establishing repeatable rhythms, and prioritising long-term capability over short-term delivery.